ITIL Expert Certification

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The ITIL® certification scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.

The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest.

The ITIL Expert level qualification is aimed at those who are interested in demonstrating knowledge of the ITIL Scheme in its entirety. The certificate is awarded to candidates who have achieved a range of ITIL certifications and have attained a well rounded, superior knowledge and skills base in ITIL Best Practices.

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DESCRIPTION

ITIL is the defacto best practice framework for IT Service management widely practiced across the globe. ITIL® Certification course aims to impart knowledge on all 26 ITIL process aligned with ITIL Foundation syllabus as per AXELOS®, UK based ITIL Governing Body.

Who should attend? 

  • ITIL certification is increasing becoming a mandatory requirement for professionals engaged in IT Service management related jobs across the industry. This certification is most relevant for : Technical Support Roles 
  •  Help Desk/ Service Desktop engineers.
  •  IT Managers and Operations Managers
  •  System Administrators/Analysts
  •  Database Administrators
  •  Service Delivery Professionals
  •  Quality Analysts and Application Management team
  •  Other professional related to IT service management

ITIL is the defacto best practice framework for IT Service management widely practiced across the globe. ITIL® Certification course aims to impart knowledge on all 26 ITIL process aligned with ITIL Foundation syllabus as per AXELOS®, UK based ITIL Governing Body.

Who should attend?

  •  ITIL certification is increasing becoming a mandatory requirement for professionals engaged in IT Service management related jobs across the industry. This certification is most relevant for : Technical Support Roles
  •  Help Desk/ Service Desktop engineers.
  •  IT Managers and Operations Managers
  •  System Administrators/Analysts
  •  Database Administrators
  •  Service Delivery Professionals
  •  Quality Analysts and Application Management team
  •  Other professional related to IT service management
  • Training content are based on ITIL® Syllabus.
  • Impart high level knowledge in ITIL® 26 Processes and Key Concepts.
  • Provide End to End support to candidates in pre and post exam processes
  • Inculcate continuous learning habit through providing access to ITIL resources.
  • ALL included: Training & Exam Fee, Course ware, Mock Tests and more
  • Best Certified Instructors with decades of experience in subject matter.
  • Earn 16 Hours PDU (Training) Certificate

The ideal ITIL Expert certification candidate

According to ITIL's official website, the ITIL Expert certification is designed for IT service managers who would like to demonstrate proficiency with the entire ITIL curriculum, also known as the ITIL Lifecycle. Because it is an advanced credential, candidates must meet the following prerequisites before pursuing Expert status:

  • Must have accumulated at least 30 hours of formal training with an Accredited Training Organization (ATO) or an accredited online training provider.
  • Must already hold the ITIL V3 Foundation certification or a V2 equivalent with the appropriate bridging credential.
  • Must have earned at least 15 units from the ITIL V3 Foundation and Intermediate curriculum.

How to earn ITIL Expert certification 

Unlike ITIL Foundation- and Intermediate-level credentials, the Expert certification does not have a set curriculum. Instead, candidates must earn a total of 17 V3 units from the Foundation and Intermediate syllabi, plus an additional five units through successful completion of the Managing Across the Lifecycle Exam. According to ITIL, this flexible format allows candidates to tailor the Expert credential to suit their professional goals and needs.

The Managing Across the Lifecycle Exam is a 90-minute test that includes eight multiple-choice, scenario-based questions scored on a gradient. This means that each answer can earn between zero and five points. Candidates must earn at least 28 points (70 percent) to pass. 

How to prepare for ITIL Expert certification 

ITIL notes that its Expert certification is managed not through ITIL, but through a number of accredited classroom-based or online training organizations called ATOs. All ATOs are free to structure training modules as they see fit, so long as the entire ITIL syllabus is incorporated. Since this structure leads to a lot of variability in the time and cost required to earn the Expert credential, candidates should research a number of ATOs and choose one that best suits their budgets, goals and learning styles.


The benefits of ITIL Expert certification
ITIL Expert certification is a valuable learning tool that can enhance one's overall employment and earning potential. Organizations of all types and sizes across the globe are adopting ITIL concepts and best practices, increasing demand for IT service specialists familiar with this technology. The ITIL Expert credential certifies that one has advanced knowledge with ITIL, a notable resume booster.
ITIL Expert certification holders also tend to earn more than their lesser-trained peers: The U.S. Bureau of Labor Statistics (BLS) reports that the median computer systems administrator salary in 2010 was $69,160, while Global Knowledge's 2011 IT Skills and Salary Survey reports that ITIL-certified experts earned an impressive $107,092. 

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