itil-foundation-certification

ITIL Foundation Certification

OUR ALUMNAE

Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results

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DESCRIPTION

The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

ITIL Foundation is an introduction to IT Service Management Lifecycle modules. The major processes and functions for all the lifecycle modules are covered. Below topics will be covered in detail: 

  • Introduction to ITIL Concepts & Terminology - Gain a high level overview of ITIL V3. 
  • The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.
  • Service Strategy - How to align IT strategy with business goals and expectations.
  • Service Design - Transform business requirements into strategic solutions.
  • Service Transition - Manage change, risk, and quality assurance.
  • Service Operation - Establish day-to-day business operations and customer expectations.
  • Continual Service Improvement - Strategize for overall process and service improvement.
  • Prepares participants to take and pass the ITIL Foundations Certification examination successfully.

Who Should Attend ITIL Foundation Training

This course is intended for individuals who wish to obtain their ITIL Foundation credential. There are no prerequisites to take this course or the ITIL exam. Our ITIL Foundation certification training course is designed to give you a basic understanding of the ITIL framework and how it can be applied to enhance IT service management within your organization.



Online Certification Exam will be conducted after the training program. See Exam Details below:

  • Exam Format - Objective Type, Multiple Choice 
  • Open Book - No
  • Exam Duration - 1 Hour 15 Minutes
  • No. of Questions - 40
  • Passing Criteria - 26 out of 40 (65%)
  • Result - Immediately after the exam
  • Certificate - After 2 business days

You should be able to clear the exam easily with good score because:

  • You will get excellent training from the expert trainers 
  • Lot of sample questions will be discussed on each topic throughout the training session
  • Exam preparation session will be there before the actual exam
  • You can expect many questions from the ones which will be discussed during training
ITIL is world's most widely used Service Management Framework. There are numerous benefits of ITIL learning and certification to individual as well as organization. Some of them are as below:
  • Improved customer satisfaction through a more professional approach to service delivery
  • Improved IT services through the use of proven best practice processes
  • Improved ROI of IT
  • Improved delivery of third party services through the specification of ITIL
  • Improved morale of service delivery and recipient staff
  • Increased competence, capability and productivity of IT staff
  • Increased staff retention
  • Reduced cost of training via knowledge management
  • Improved systems/ applications availability
  • Reduced cost/ incident
  • Managing the IT Costs via Financial and Demand Management
  • Better asset utilization and Greater visibility of IT assets

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Our Testimonials

Sanjeev Kumar

Big thanks to Addon Skills Team for the tremendous support provided during my certification journey of 3 months. This was the best training I have ever attended. You guys managed to build up my confidence and knowledge from Day 1 of Training to the day I went for exam :) which has resulted to pass the exam so smoothly in First attempt itself. Thanks for all your guidance and coaching, without your support my this journey wouldn’t have been possible.

Nikhil Tayade

I am very happy to announce that I have passed the PgMP certification on 7th May. This was a journey with tremendous learning experience.Detailed 3 day training session from Addon Skills, Question Bank from Addon Skills, and Continuous on-going support via WhatsApp virtual discussion room created by them were really the things that made this Giant and herculean task look simple. I am thankful to Addon skills for the training as this was a major contributor in achieving this certification.

Ravi MSR

I passed PgMP exam on 12th June 2018. I contacted #AddOnSkills for help. Their Question-Answer sessions clarified many of the concepts. Those sessions were really helpful to get enough boost to face the exam with confidence. Continuous support to clarify any doubts via WhatsApp group, and skype sessions were available all time.

Sreenivasan Dakshinamoorthy

The training conducted by Addon Skills trainers Sanjay Q and Kailesh U was very effective because of the in-depth knowledge on Program Management domains by the trainers. This training and the post training follow-up was a unique experience that they are ensuring all the trainees are acquiring adequate knowledge about the subject matter. Also they help to go through the exam preparation period till the day of exam by Q&A sessions, problem solving sessions, etc. The most commentable thing about them is, they are available to clear your doubts 24×7. I wish Addon Skills a great future and thereby to make many aspirant project managers achieve their skills.

Chirag Kapadia

Senior Project Manager

I have attended Portfolio Management Professional (PfMP) certification training from Addon Skills and Mr. Kailash Upadhyay delivered the training. I must say the training made every concept cleared. Not just the training but the mock test and post training Videos from Addon Skills really helped in this certification journey. The best part of engaging with Addon Skills is the “Telegram” group access where aspiring professionals discuss their doubt and clarifies their assumption about the concept. I am thankful to Addon skills for the training as this was a major contributor in achieving this certification and becoming one among the first 900 PfMP certified professionals in the world.

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